Forum Discussion
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
Hey Articulate support team - I've just opened a Replay file and this problem still exists. I think judging by the amount of ppl who've commented on this thread there are a lot of ppl running into this problem and not stumbling on the workaround I found. There's probably people tearing their hair out and abandoning projects because of this fundamental bug.
Do you have an update on when your team will fix this please? This thread is 9 months old now.
Hi Tom,
I had actually given up on this as I found a small work around. Similar to what you had suggested (hitting record screen and then canceling), I discovered if I minimized the Replay file and then maximized it, the pixelization went away. Certainly not ideal to have to use a work around but it worked and I was able to complete projects.
Thank you, Karen, for sharing your workaround. I've been finding this weird glitch so frustrating and was looking into other software options. But the minimise/maximise seems to be working for me, too. Cheers.
