Forum Discussion
KarenScott-003a
2 years agoCommunity Member
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
StevenBenassi
2 years agoStaff
Hi Tom!
I'm so sorry to hear that pixelated videos in Replay 360 has been such a pain point for you!
I see that you previously opened a support case and connected with my teammate Cleo. I went ahead and updated your case with the feedback you shared so our support engineers can continue troubleshooting this issue with you.
You should be hearing from them shortly!