Forum Discussion
KarenScott-003a
3 years agoCommunity Member
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
StevenBenassi
Staff
Hi Amy!
So glad to hear Jeanne's post helped solve your issue! If you run into any setbacks moving forward, please let us know.
Have a great rest of your week!
JeanneRupprecht
7 months agoCommunity Member
Steven,
This issue was first reported back in 2022 and the workarounds were documented by other users over a year ago (See Page 1 of this issue). Any idea when this will be fixed?
Thank you.