Forum Discussion

Community Member

9 days ago

Pixulated Video

Hello Community, I've been asked to import a Teams recording into a Storyline course. The recording looks okay in Teams and video editing software, but when it is imported into SL it becomes pixu...

advice

storyline 360

JHauglie

Community Member

9 days ago

Not sure what the format of the video is, but an *.mp4 should play just fine. You say you used video editing software; I would go back and re-export the video, checking the frame rate as Mats suggested, and also ensuring that the audio track is integrated correctly. If the video plays separately and properly outside of Storyline, then you may need to submit a ticket to Articulate.

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Video","id":"message:1221596","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:1534657"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1221596"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1221596"},"body@stripHtml({\"truncateLength\":200})":" Hello Community, I've been asked to import a Teams recording into a Storyline course. The recording looks okay in Teams and video editing software, but when it is imported into SL it becomes pixu...","body@stringLength":"391","rawBody":"

Hello Community,

I've been asked to import a Teams recording into a Storyline course. The recording looks okay in Teams and video editing software, but when it is imported into SL it becomes pixulated.

Does anyone have any tips for this? I haven't published it, but it looks pixulated in Review.

Any advice appreciated.

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Any advice appreciated.

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