Forum Discussion
Play and Stop buttons greyed out in Timeline
Sometimes my Play and Stop buttons are greyed out (and can't be used) in my Timeline in Storyline. What could be causing this, and how can I reactivate them?
Thanks!
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).
In this update, we have implemented a fix for:
- Timeline preview buttons weren't always clickable.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
I occasionally experience the same issue. I am running Storyline 2 Update 4: 1501.717
I notice that it mostly happens when i have 2 instances of Storyline 2 open (2 separate SL files).
I've discovered this is when the Play and Stop buttons are greyed out for me as well. It doesn't matter what projects I have open. They grey when multiple instances of Storyline are open.
Closing one instance doesn't resolve the issue for me. I had to close both instances and just reopen one. The buttons were available again.
