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FabriceGuelat-6's avatar
FabriceGuelat-6
Community Member
3 months ago

Player : Resources issue

Hello dear community

I activated the resources function in the player and attached 3 pdf files. If I launch story.html on my pc, the 3 files open in the browser without any problem. When I upload the zip file in the LMS, the 3 files do not open in the browser but are automatically downloaded. I want to be able to open them without going through the download. Do you have the same problem? Fabrice

storyline 360
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Hello dear community

\n

I activated the resources function in the player and attached 3 pdf files. If I launch story.html on my pc, the 3 files open in the browser without any problem. When I upload the zip file in the LMS, the 3 files do not open in the browser but are automatically downloaded. I want to be able to open them without going through the download. Do you have the same problem? Fabrice

","body@stringLength":"412","rawBody":"

Hello dear community

\n

I activated the resources function in the player and attached 3 pdf files. If I launch story.html on my pc, the 3 files open in the browser without any problem. When I upload the zip file in the LMS, the 3 files do not open in the browser but are automatically downloaded. I want to be able to open them without going through the download. Do you have the same problem? Fabrice

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If I launch story.html on my pc, the 3 files open in the browser without any problem. When I upload 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I can't replicate this issue when the zip file is uploaded to SCORM Cloud. Does it happen in different browsers? I suggest uploading your zip file to SCORM Cloud to check if the same issue occurs. If it doesn’t, then the problem likely lies within your LMS. Something could be forcing the PDF to download instead of opening in a new tab, similar to how a browser’s default setting might be configured to download PDFs rather than display them.

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Hi Nedim,

\n

I really appreciate your help. I will test it on Scorm Cloud and let you know
Best regards

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