Forum Discussion
Player progress bar and video progress bar are always start at the beginning when scrubbing
Hi JanVil74!
Sorry to hear you've run into this issue when viewing Storyline content through your LMS!
It sounds like you've already done some testing across multiple LMSs, but to help isolate this behavior further, I suggest testing the published output with SCORM Cloud. If the video playback works as expected when scrubbing the progress bar in SCORM Cloud, please reach out to your LMS support to see if something in their environment is getting in the way.
However, if the same issue can be observed in SCORM Cloud, please connect with our team through a support case. We'd be happy to take a closer look at your project file!
I am sorry, StevenBenassi , I know this "text element" you are posting on every second post here in this community very well.
I really had hoped I would get some answers regarding this special case from some community members or even your staff members here. The SAP LSO is very old and sometimes very special.
I am sorry to say, that referring to SCORM Cloud is not a solution in this case.
- KellyAuner2 months agoStaff
Hi NicoWeber,
Thanks so much for reaching out. I understand how frustrating it can be when your course isn't working as expected. We'd be more than happy to take a look at your file. This will allow us to do some further testing and rule out potential causes. You're welcome to upload it here or privately in a support case and we'll delete it from our systems once troubleshooting is complete.