Forum Discussion
MattSustaita-5f
11 months agoCommunity Member
Please review crash report
I am attempting to bring in content from the library but I see a crash report error and it won't allow me to pull anything into the slide.
Could somebody review and let me know why?
MattSustaita-5f
Community Member
The crash report is in the text file, no?
Whenever I go into Content Library, double click one piece of content to bring it into an empty project, I get a crash report. It hasn't worked for me at all and I am not sure why.
EricSantos
11 months agoStaff
Hi Matt,
Yes, I reviewed the crash report from the text file, but I needed to confirm where the error came from. Thanks for confirming about the Content Library!
Content Library issues are usually resolved by adding Articulate 360 network endpoints. Kindly get in touch with your IT team to ensure the domains listed here are accessible on port 443.
I'm happy to assist further if your IT team requires any more information on our end.