Forum Discussion
Poor image quality in Storyline 360
Hi folks!
First, I'm really sorry to hear that you're running into issues with blurriness. I know your goal is to produce high-quality work, and blurry slide images are getting in the way of that. I wanted to share a summary of our findings from Katelin's case, and others.
If you're seeing blurry images in your files, follow these steps:
- Check the original size of the image, prior to inserting it in Storyline.
- Insert the image in Storyline, and check the dimensions of the image under the Format tab:
- If the image is the same size as the original, you shouldn't see a loss in quality.
- If the image is larger or smaller than the original, you could see a loss in quality.
We've got a lot of helpful information on best practices for using high-quality images in Storyline in this article. Hopefully the recommendations in that article will make a difference!
- IrinaPoloubesso7 years agoCommunity Member
Dear Alyssa,
Thank you very much for the update.
But if I work with screenshots (72 dpi) and import to Storyline resamples to 96 dpi, then the automatic resize due to resample is inevitable? How do I proceed then?
- KatelinJordan-27 years agoCommunity Member
Right? Use the Storyline screen capture tool. It is the only option that I
have found works... It is extremely frustrating. They need to fix this so
that it doesn't automatically resize to the slide size. That is the root
cause of the issue. 🙄- IrinaPoloubesso7 years agoCommunity Member
Katelin, thanks a lot, I even did not know it has a capture tool for still Images, we only used the Video recording..
Found it!
Windows Snipping tool is crispier...
- IrinaPoloubesso7 years agoCommunity Member
Dear Alyssa,
There is also some automaticity happening, when I insert a high-resolution image into the storyline: when I work in the Photoshop to prepare it, without adjusting its size to Storyline size, at the insertion Storyline automatically adjusts the Image to fit the width of a slide. Which I find great, but if at this moment also some resampling is happening , then it is of course a pity that we cannot control it. - ElizabethDou0377 years agoCommunity Member
I have checked this. Image is same size, dpi for image is 96. Storyline version is 3.20.16814.0
- LeslieMcKerchie7 years agoStaff
Hi Webby,
It looks like Tom reached out in a similar conversation with a great explanation here. Just wanted to link it for anyone following along.