Forum Discussion
AlyssaGomez
6 years agoStaff
Hey Tom,
We'd love to take a closer look at the trouble you're seeing. But first, let's get you on the latest update of Storyline 360, which is Update 24. Here's how you can install the latest update.
If you're still seeing sluggish behavior after updating, we can take a look at your project file to investigate what's happening. We'll delete it when we're done troubleshooting.
If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!