Forum Discussion

FelixFranke's avatar
FelixFranke
Community Member
3 years ago

Popup / nag screen to subscribe to newsletter for every single page in Forum...

Hi, recently I seem to have a very annoying bug in the forum: No matter if I am logged in or not, I get a popup / nag screen every time I open a new page / follow a link within the forum. It says I should sign up to the newsletter. I am signed up to the newsletter (did that about 5x now to get rid of the popup), but no, the popup still appears.

Is this deliberate or a bug? If it is deliberate, it is not making you friends with me because it disrupts workflow. Browser is Chrome, latest version. Tried Edge, latest version, same thing.

Thanks!

 

  • FelixFranke's avatar
    FelixFranke
    Community Member

    Ironic side-note: right after sending this message, the popup showed up 🤣

  • Oh Felix! 😂 Your comment made me laugh! I appreciate your sense of humor. Just so you know, the never-ending pop-up is definitely not the intended behavior! Do you know if you opted out of personalization cookies? 

  • FelixFranke's avatar
    FelixFranke
    Community Member

    Hi Sarah, thanks for the quick reply.

    I don't know that. How do I find out? Is that a browser setting? I am currently using different computers, my own in home office and one which is intended for "all users" at work when I am there (like this week). I have my personal profile on that computer though, and single sign-on and things like that work nicely.

    Just cleared browser history and Cache (incl. cookies) in my Chrome, Popup still there...

    • SarahHodge's avatar
      SarahHodge
      Former Staff

      Thanks for all the details, Felix! I let my colleagues know and they're working hard to fix it. I'll update you here once it's been resolved, which should be soon. 🤞

  • LukaPeters's avatar
    LukaPeters
    Community Member

    Have the same problem since today. See my new post about it. Nothing changed in my browser's configuration.