Forum Discussion
KathyWasson-bb7
5 years agoCommunity Member
PP Video added to Rise course will not play when published to SCORM
A vendor created a course for us in Rise, and then transferred "ownership" to us. All videos in the course play fine in Rise Preview and in 360 Review. I have published this course to SCORM 2004, 4t...
AlyssaGomez
5 years agoStaff
Hi Kathy!
As you mentioned, we've seen this issue pop up a time or two in the past. We'd love to have a closer look at the video file, if you don't mind sharing it with us.
If that works for you, you can send it to our team privately by opening a case.