Forum Discussion
KathyWasson-bb7
5 years agoCommunity Member
PP Video added to Rise course will not play when published to SCORM
A vendor created a course for us in Rise, and then transferred "ownership" to us. All videos in the course play fine in Rise Preview and in 360 Review. I have published this course to SCORM 2004, 4t...
LeaSAgato
4 years agoStaff
Hi Denise! I'm sorry to hear that you're also encountering this issue. We'd like to take a look at your files so we can better understand what's happening. Would you mind uploading your files privately using this form? Our customer support engineers will troubleshoot your video files and work with you directly on this issue.