Forum Discussion
PP Video added to Rise course will not play when published to SCORM
A vendor created a course for us in Rise, and then transferred "ownership" to us. All videos in the course play fine in Rise Preview and in 360 Review. I have published this course to SCORM 2004, 4t...
Hello Lea! Thanks for reaching out. We actually already have a ticket in with your support team, so someone is looking into this for us. I just saw this post and was curious because it looked like a similar issue. I'm testing whether the problem stems from the options selected when the PowerPoint file is exported to video. Selecting the Standard option (rather than the HD options) seems to have resolved the issue, but we are still testing. I'll share an update here once I can :)