Forum Discussion
Presenter 360 : No presenter video and sound on mobile version output.
I've built an Articulate Presenter 360 presentation and it contain many presenter video. Output setting are :
Web
HTML5 only
Optimized quality
On a computer and laptop, everything is ok....
Hey Mario,
First I want to apologize personally. Without seeing your file itself and going off of your screenshots, I hadn't realized it was a sidebar video rather than a slide level video. I'm sorry for my oversight there.
The information Lea shared with you is correct, sidebar videos aren't supported in the responsive player.
I'm really sorry this has caused setbacks in your workflow. I do understand how frustrating this has been, and I've reached out to our Product Development team on your behalf to share this pain point.
Our team is small-- it's a very short ladder that things are running up. I really appreciate your honest and candid feedback, and please know we really are trying to do what we can to make a product you LOVE.