Forum Discussion
Presenter 360 : No presenter video and sound on mobile version output.
I've built an Articulate Presenter 360 presentation and it contain many presenter video. Output setting are :
Web
HTML5 only
Optimized quality
On a computer and laptop, everything is ok....
Hello,
I just wanted to see if there was any plans to make any changes in future releases to address the issue Mario is having?
I was surprised when converting one of our older courses that had a module with sidebar videos present that there was no video or no audio when viewing on tablet or phone.
In our case, it wouldn't be so bad if the video was hidden when viewing on a tablet or phone if the user could hear the audio during playback but I was really surprised when the audio wasn't playing.
For now we are going to remove the sidebar videos for this course and replace it with audio only but for future projects it would be nice to know if this was on the agenda to have some sort of fix?
Thank you,
Erik