Forum Discussion
NinaFrankel
4 years agoCommunity Member
Presenter 360 audio disappears!!!
Both my colleague and I are having this problem. She has had it for a while; it just started with me.
We use Presenter 360 and import mp3 audio files into our courses. Seemingly randomly, with som...
BeccaLevan
4 years agoCommunity Member
Thank you for sharing your file, and I'm so sorry for this trouble, Nina!
We want to help! I've opened a support case on your behalf so one of our support engineers can dive in and work 1:1 with you. I've shared all these details in your case, and we will be in touch soon with an update!