Forum Discussion
NathanFincher
4 years agoCommunity Member
Presenter 360 Not Publishing
Hi,
I'm having issues trying to publish my PowerPoint presentation to Rise360. It keeps crashing. I've also tried publishing it to LMS and the same issue keeps occurring. I've tried rebooting my ...
RenGomez
4 years agoStaff
Hi Learning Resource,
Thanks for reaching out, and I'm sorry you're running into this!
It seems the issue may be within the files themselves since you're experiencing errors publishing to both Review 360 and for LMS. I first recommend checking that the files are saved locally. If not, save them to your C drive and then give it another try.
You'll want to make sure both your PowerPoint (.pptx) and Presenter files (.ppta) are saved together.
If you've confirmed this, share your Articulate package with our support team using the link below, and they can lend a hand with testing for any corrupt objects that may be causing the error!