Forum Discussion

MichaelSomers-7's avatar
MichaelSomers-7
Community Member
10 years ago

Presenter not supported in online presentation

I store ppt/articulate presenter  files in a onedrive folder on my local pc.  These files are stored locally and also uploaded to cloud.  Presenter will not let me work with ppt file until I take it...
Presenter 360
Studio 360
Will_Findlay's avatar
Will_Findlay
Community Member
6 years ago

It sounds like your organization has set up the desktop to be part of your OneDrive folder. Unfortunately anything stored in a OneDrive folder is considered a network folder by Articulate. 

To backup your files in OneDrive, you could use a tool like SyncToy to "echo" your work folder your Service Desk set up for you with a folder in your OneDrive. 

SyncToy download: https://www.microsoft.com/en-us/download/details.aspx?id=15155

tracyberge-cd1c's avatar
tracyberge-cd1c
Community Member
2 years ago
Will Findlay

It sounds like your organization has set up the desktop to be part of your OneDrive folder. Unfortunately anything stored in a OneDrive folder is considered a network folder by Articulate. 

To backup your files in OneDrive, you could use a tool like SyncToy to "echo" your work folder your Service Desk set up for you with a folder in your OneDrive. 

SyncToy download: https://www.microsoft.com/en-us/download/details.aspx?id=15155 Donkey Kong

Thank you for your reply .