Forum Discussion
CaymanPersichin
7 years agoCommunity Member
Preview Crashing
I'm new to Storyline, but have now installed and reinstalled 3 times and I cannot preview without the program crashing (see screenshot).
I'm running on a Surface Pro 4....any suggestions?
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LeslieMcKerchie
4 years agoStaff
Hello ACT Gov,
It sounds like you may be experiencing a different issue if you are unable to preview certain slides, but not others. Is the software closing?
I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.