Forum Discussion
Preview Crashing
I'm new to Storyline, but have now installed and reinstalled 3 times and I cannot preview without the program crashing (see screenshot).
I'm running on a Surface Pro 4....any suggestions?
...
Hi Barry! I apologize for the issues you are experiencing trying to preview your courses.
Since this issue is occurring in multiple courses, I would like to ask some questions to begin troubleshooting:
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Have you attempted a repair of Storyline 360? Here are the instructions.
If those measures do not help, would you be willing to share an example of a course you're having this issue with: either publicly here or privately in a case? We will delete it from our records once troubleshooting is complete.
Andrea,
I do all development on my local drive. I have also attempted the repair. I
also tried creating a new course and importing the slide over.
I just put together a 4 slide test and it has the same problems.
Thanks
