Forum Discussion
Preview Crashing
I'm new to Storyline, but have now installed and reinstalled 3 times and I cannot preview without the program crashing (see screenshot).
I'm running on a Surface Pro 4....any suggestions?
...
Hi, Barry.
Thank you for sharing the .story file!
I tried to reproduce the issue in several different ways:
- Selecting one slide and choosing Preview Selected Slides.
- Selecting multiple slides and choosing Preview Selected Slides.
- Clicking Preview this Scene.
- Clicking Preview entire project.
All those options worked as expected. Since you've already repaired Storyline 360 without success, take a look at the steps in the article below. If you continue to have this issue, please reach out to our support engineers through a case so we can investigate what's happening:
