Forum Discussion
Preview Crashing
I'm new to Storyline, but have now installed and reinstalled 3 times and I cannot preview without the program crashing (see screenshot).
I'm running on a Surface Pro 4....any suggestions?
...
I just encountered crashing issues when previewing and even publishing. I had the usual prompt to send a report, but I also received a prompt about "lack of available memory; please close applications".
It occured with the following versions:
- 3.62.27443.0 (March 30th)
- 3.63.27674.0 (May 3rd)
However, it did NOT crash with other courses, some being heavier and beefier in size. The courses I tested and was working on had SVG files, which is something that was recently added, if I'm correct. I even encountered a crash on 3.62.27443.0 (March 30th) with a specific SVG image.
I revert back to version 3.61.27106.0 (February 15th) and it stopped crashing altogether.
