Forum Discussion
Preview error (v.3.50.24832.0)
After updated v.3.50.24832.0 on April 20, 2021, Preview and Publish do not work, even the old file which already worked before.
Hi, Hoang, and welcome to E-Learning Heroes! ✨
Thank you for reaching out, and I'll be happy to take a look at what's going on with your Storyline.
Is this happening on every file you try to preview or publish, or only the specific one above?
If you're able to preview\publish other files, or when you start a new project, then would you be able to share the .story file here (the one you used for your screenshots) so we can take a look at what might be happening?
However, if the problem happens with every file, I would suggest a quick repair. Check out the step-by-step instructions here!
If the repair doesn't solve the issue, the next step would be to open a support case with our engineers.
