Forum Discussion
Preview Links Not Working
Hi, Anyone having trouble with the preview links created through RISE today? I can see the course when I use it but my coworkers can't. This is true for Chrome and IE. Thanks
I'm experiencing the same issue as Tim and Erica. It's a Rise SHARE link, not Review 360 link. My coworkers (not Articulate account holders) claim that the links require them to login sporadically.
When they reach out to me because the links are directing them to login, I go back to Rise and email them the SHARE link, which usually ends up working for them. I've noticed the #/ added at the end of the URL when I paste the SHARE link in the browser. I'm wondering if the #/ is directing non Articulate account holders to the login page??
We'd like to know how to avoid this as we utilize Rise courses during live training sessions led by non Articulate account holders.
Hi Noriko. Sorry to hear that you are also experiencing this issue. I did a couple of tests with the share link with my test course, and it worked fine.
The only time I was asked to sign in is when I shared the Rise 360 author link.
We would love to take a closer look. Could you send us the link that you shared and prompted your coworkers to sign in?
