Forum Discussion
JJCarter
10 months agoCommunity Member
Preview not working
Hello
I was working on a project yesterday and everything was working just fine. I was only changing colors/layout, nothing major. I saved the project and closed storyline for the night. Today whe...
StaceyBoehm
Community Member
So I essentially have the same issue, however I and my IT team have tried multiple uninstall and reinstalls. I have 5 versions of the same training and three of them won't allow me to preview. There seems to be no pattern, for example in the order created 1st - 5th, versions 3 and 4 will load a preview, but 1, 2, and 5 will not. They are all on my local drive. I had submitted the case twice last week, but have heard nothing back. Do you have any suggestions for me? Here are the 2 errors I get when I do an "inspect" from the preview page.
Uncaught SyntaxError: Bad control character in string literal in JSON at position 184685 (line 1 column 184686) at JSON.parse (<anonymous>) at window.globalProvideData (frame.desktop.min.js:2:359951) at frame.js:1:8
StevenBenassi
9 months agoStaff
Hi Stacey!
I just replied to your other post, here!