Forum Discussion
BertaFogerson
7 months agoCommunity Member
Print slide works on HP but not on Mac
Hello. I've created a course that at the end the learner will print a certificate. The certificate shows up fine to print on the HP but doesn't on the Macbook. I can get it to show up as portrait on...
StevenBenassi
7 months agoStaff
Hi Berta!
Sorry to hear you've run into this setback!
To clarify, are you observing this behavior in Safari for Mac, or across all browsers? Also, is the course being viewed through an LMS? It'd be helpful to see the .story file and test the functionality on our end. Do you mind sharing a copy here in the discussion or privately through a support case?
We'll delete it from our system as soon as troubleshooting is complete!