Forum Discussion
Problem sound review 360
Hello, thank you for your answer. I've just tried your solution and reduced the size of my 2 first audio files that didn't work at first but it still doesn't work on review 360... :( Hopefully, it will work on our website but it is very annoying...
Can you share me the review link ? i can debug the issue using the console.log
Thank you but the problem appears for all my projects so I can't send you all my files unfortuantely... It is confidential...
Hi, AmandineDubo339!
I'm glad SinchuRaj- has been helping you. I'd like to jump in with a couple of more troubleshooting questions.
- Can other learners replicate this behavior?
- Does the issue persist across different browsers or in an incognito/private window?
Due to the new autoplay policies in some browsers, audio and video on the first slide of a course might not work. What if you insert a button on the first slide, and set the slide to advance only when learners click the button? I know you mentioned your files are confidential, but if you're willing to share one privately in a support case, we'll test it and delete it once troubleshooting is complete!
