Forum Discussion
Problem sound review 360
Hello,
I have the same problem with almost all my projects lately and I don't manage to understand and solve it !
I have sound on each slide and the sound works fine in storyline; But when I pre...
Can you share me the review link ? i can debug the issue using the console.log
Thank you but the problem appears for all my projects so I can't send you all my files unfortuantely... It is confidential...
Hi, AmandineDubo339!
I'm glad SinchuRaj- has been helping you. I'd like to jump in with a couple of more troubleshooting questions.
- Can other learners replicate this behavior?
- Does the issue persist across different browsers or in an incognito/private window?
Due to the new autoplay policies in some browsers, audio and video on the first slide of a course might not work. What if you insert a button on the first slide, and set the slide to advance only when learners click the button? I know you mentioned your files are confidential, but if you're willing to share one privately in a support case, we'll test it and delete it once troubleshooting is complete!
