Forum Discussion
problem whit block divider
Hello,
I have an issue with the divider block and the continue block. When navigating forward and then going back in the mobile view, the image block located above the divider block disappears.
3 Replies
Hi Infraestructura,
I'm happy to help and have a few questions to start.
- Does the issue only happen on a mobile device? Which device are you using?
- Have you tested the course in a different browser?
- Are you able to share a screen recording so we can see before the image disappears and after?
I created a sample course, but am unable to replicate the issue on my desktop or mobile device. If you're willing to share a copy of your course with our team, we can test it on our end!
I have noticed this behavior as well. It evens happens sometimes going forward! Unfortunately, it is intermittent. Any advice?
Hi TaraP,
I'm happy to help!
First, I'd like to narrow down potential causes. Since you mentioned the issue is intermittent, I have a few clarifying questions.
- Does it happen with one specific course or multiple courses?
- Does it happen in preview mode or the published output?
- Have multiple learners experienced this?
- Does using a different browser or clearing the browser cache make an impact?
If you can share your file or a screen recording when the issue occurs, we'd be happy to take a closer look as well. You can upload those here or privately in a support case if you prefer!
