Forum Discussion
CONTINUE Divider Block Not Working All of A Sudden
I'm hoping someone can get me a quick answer as I'm working with a tight deadline. I have a RISE lesson with multiple Storyline blocks separated by a CONTINUE divider.
Each Storyline block ends with a COMPLETE LESSON block that activates the CONTINUE button which is set to complete block directly above.
Up until about 2 hours ago, it was working fine. Now, the continue button activates when I click COMPLETE LESSON in the Storyline Block, but when I click the divider it jumps me backwards to the last page of the Storyline block.
I checked my settings in Storyline. They're fine. This is happening on all of the lessons now. Is this a glitch? Please help.
Hi Everyone!
I'm sorry to hear you've all encountered this issue with the playback of your Rise 360 courses!
I can confirm we had this behavior logged as a bug in Rise 360. This bug prevented learners from using the Continue Block to progress to subsequent lessons in a course.
I'm happy to share that we've released an update for Rise 360, which corrects this issue! There's nothing to install for web-based apps. New features and fixes are immediately available. To see the changes take effect, please refresh your browser if previewing the affected course. Also, courses that have been previously exported must be republished.
Thank you for your patience!
9 Replies
I am experiencing the same issue with the Continue Divider Block! When I click the Continue button it does not progress forward but instead jumps backwards. It was working as expected a few hours ago, so not sure what happened. Hopefully this is something that can be resolved quickly. Any tips are greatly appreciated!
OMG! I literally thought I was losing my mind. I just rebuilt the entire course... same issue. I am going to submit a support ticket.
I'm experiencing the same issue.
Same here (Rise). Just started today. Continue button at the end of lesson prior to quiz does not work. Tested on several courses where it worked previously. I have submitted a support ticket.
I am having the same issue but with Rise 360 - with new courses and with older courses that were published weeks ago. I did submit a case to Articulate as I don't think this is an isolated issue.
Just curious...
Has there been any movement on this? My Subject Matter Experts are really worried about this, and this was due yesterday. Can you share an estimated repair time that I can share (I can't submit a "broken" SCORM package). Thanks!Articulate? Can support chime in here and acknowledge that there's an issue and where you're at with a fix?
It appears to be resolved!! 😃
Hi Everyone!
I'm sorry to hear you've all encountered this issue with the playback of your Rise 360 courses!
I can confirm we had this behavior logged as a bug in Rise 360. This bug prevented learners from using the Continue Block to progress to subsequent lessons in a course.
I'm happy to share that we've released an update for Rise 360, which corrects this issue! There's nothing to install for web-based apps. New features and fixes are immediately available. To see the changes take effect, please refresh your browser if previewing the affected course. Also, courses that have been previously exported must be republished.
Thank you for your patience!
