Forum Discussion
Problem with audio files in RISE interactive blocks with markers
Hi, as of afternoon on 9/29/2020 I lost ability to upload an audio file to a item on Interactive block with labeled graphic in RISE 360. The "Record Audio" option is not working, I cannot record or...
Hi everyone! Thanks so much for letting us know what's going on. It sounds like there are two issues happening here:
- Cannot record audio in an audio block, and
- Cannot upload an audio file from your hard drive to an audio block.
Audio blocks seem to be working correctly from our testing, so we'd love to take a closer look at what you're seeing from your side. Please click here to open a case, attach any relevant files, and we'll work with you one-on-one to get this sorted out!