Forum Discussion

RichardHarker's avatar
RichardHarker
Community Member
5 days ago

Problem with updating/replacing images in new blocks

Been playing with the new custom blocks. Great new addition....but, when I try replacing an image in one of the ready to use blocks such as mixed media - human responses it simply doesn't happen. Any...
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RichardHarker's avatar
RichardHarker
Community Member
5 days ago

I tried the cache trick but that didn't work unfortunately. If I remove the original image and try to place one myself, all I get is a frame showing where the image should be but is totally blank. Tried moving things to the front or back but no difference. Must be a bug that hopefully they can fix fairly easily.

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    2 days ago

    Hi all! Unfortunately, I'm not able to recreate this issue. I've replaced images in the Mixed Media - human response block using all options, and the replacement image loaded without any issues. If clearing the cache didn't work, does using another browser make a difference?

    • RichardHarker's avatar
      RichardHarker
      Community Member
      2 days ago

      I am using Edge (basically Chrome) but unfortunately I don't have access to another browser as this is tied down for various security reasons. I can always record the screen for you but all it will show is....nothing.

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff
        2 days ago

        Thanks for the update, RichardHarker! I've tested this in Edge as well, and I still am not running into any issues replacing the images. Which option are you choosing when replacing the image?