Forum Discussion
RussellWatsky-3
8 years agoCommunity Member
Problem with white bars when inserting storyline block in rise.
Hi,
Trying out Rise. It's great. I added a storyline block with the standard 4x3 dimensions and then a custom 800 x 570 and everytime I preview I see white bar top and bottom. I have the Menus & C...
KatieRiggio
8 years agoStaff
Really appreciate the screenshot, Jenny!
What you're seeing matches the bug Crystal mentioned where slides show a white border between the slide and the player. A current workaround for this is to use a white slide background and a white Storyline block background–fingers crossed that can work in the meantime!
I'm sure this has been frustrating, as the goal is to produce high-quality work, and the white border you're seeing is keeping you from achieving that. We're working on ways to solve this issue, and I promise to keep you in the loop with any updates!
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