Forum Discussion

mdhahm's avatar
mdhahm
Community Member
9 days ago
Solved

Problems with Rise Accordion block

Hello.  Today, I am having problems with adding text to the Accordion block in Rise.  Part of the problem seems to be the Quick Insert feature that comes up when editing text.  If I attempt to bypass...
Articulate 360
rise 360
  • EricSantos's avatar
    EricSantos
    7 days ago

    Hi mdhahm and FranciscoJosMuC,

    Thanks for sharing this, and sorry for the frustration.

    What you’re describing lines up with an issue we were seeing in Rise where the editor could freeze when editing text in certain blocks, including Accordion blocks. I’m happy to let you know that a recent Rise 360 update addresses this behavior.

    There’s nothing to install for web apps. You may need to refresh the Rise editor to make sure you’re on the latest version. Let us know if you’re still running into the issue after that, and we’ll be glad to take another look.

EricSantos's avatar
EricSantos
Staff
7 days ago

Hi mdhahm and FranciscoJosMuC,

Thanks for sharing this, and sorry for the frustration.

What you’re describing lines up with an issue we were seeing in Rise where the editor could freeze when editing text in certain blocks, including Accordion blocks. I’m happy to let you know that a recent Rise 360 update addresses this behavior.

There’s nothing to install for web apps. You may need to refresh the Rise editor to make sure you’re on the latest version. Let us know if you’re still running into the issue after that, and we’ll be glad to take another look.