Forum Discussion
Problems with sliders since updating ipad
I have just updated my ipad to the new ios version and have discovered my slider interactions in Storyline 3 are not working. They won't allow the user to drag the object on the slider up or down anymore whereas before they were working perfectly.
Has anyone else had this issue?
They work fine in the Chrome browser on my ipad but not in Safari.
Thanks.
35 Replies
Google Chrome is up to date
Version 85.0.4183.121 (Official Build) (64-bit)This is what is not working for sliders.
Some pages have sliders that DO work? So I'm confused why other page does not work.
Hi Ren and Lauren, same problem with Gerry here. Embedded storyline 360 slider in RISE course. Does not work on Ipad at all in either safari nor chrome. Works fine on desktop. Any suggestions? Thank you!
Hello Xue!
It sounds like you're publishing your Storyline 360 course for Review 360 and then importing it into Rise 360. Is that correct?
If so, we do have an open bug where sliders aren't working on mobile devices in Review 360. Unfortunately, this impacts Rise 360 as well since courses are hosted in Review 360. I've added your comments to the bug report to update you when we release the fix.
Hello, this bug is still apparent in Safari on iphone. Please may we have an update on a fix schedule or workaround for Storyline 360? Thanks
Hello Emma!
This bug, Slider with added states doesn't work on mobile when published for Review 360, hasn't been prioritized by our team. I'll make sure to update you if it does get prioritized and slated for an upcoming release. In the meantime, I'd recommend publishing the course for Web.
