Forum Discussion
Problems with states: "visited" state doesn´t work
When an object has a Visited state, it will automatically change to that state when clicked. You don't need a trigger to do that.
Based on your description, it sounds like the Slide Properties are set to "Return to initial state." That would change objects back to their initial state (e.g., Normal) when the user returns to the slide. To prevent that, use "Resume saved state." There's more info about that here: Storyline 360: Adjusting Slide Properties | Articulate - Community
Thanks you, Judy, i have already changed slide properties to Resume saved state and the reason why i have set separate triggers to Visited state, is that this did not work and i thought it might work with triggers, however no luck. Is there a chance that triggers have conflict between each other?
From what I've seen, it can cause problems to have triggers that duplicate what should happen automatically (such as changing to Visited when clicked).
You didn't mention any other trigger(s) that affect the object's state. Check for those.
If the slide is set to "Resume saved state," and there are no triggers that change the object to Normal, then the slide might be corrupted. You could try recreating the interaction on a new slide. If that doesn't work, I suggest you contact support: https://access.articulate.com/support/contact