Forum Discussion

ChristopheANAST's avatar
ChristopheANAST
Community Member
4 years ago

PROJECT DOESN'T WANT TO PUBLISH IN REVIEW 360

Hello, since the last update, I have a project that does not want to publish into review.
When oppened in storyline360, its behaviour is very slow. When cutting an audio file in it, 30 seconds before Storyline unfreezes.
The same file was already published multiple times into review without problems...
Need help cause I have to deliver the review link today...

  • Hi, Christophe.

    Thank you for opening a support case with our engineers! I see you're working with my teammate Phil, who is investigating the file you uploaded.

    Please reach out to Phil through the case if you have additional questions!

  • Hi Christophe,

    I have great news to share! We no longer see this bug where publishing a large Storyline file to Review 360 results in a publishing error. This is when using our latest version of Storyline 360 (Build 3.73.29831.0).

    Please let us know if you're still noticing the issue, and we'll be happy to continue troubleshooting with you in a support case.