Forum Discussion
AshleyT-Pollard
10 years agoStaff
Hi Danielle,
I'm sorry to hear that you've encountered this too, and I'd like to look in on the ticket you mentioned filing. Did you use the link here to submit a case? You would have received a confirmation email from Support@articulate.com with a case number. If you saw the message in Storyline that something went wrong, and you could send the error report - that goes to our QA team for review and tracking of issues with Storyline but doesn't have the same set up as getting back to you about what happened.
Have you already looked into conducting the repair?