Forum Discussion
Project won't save - Storyline 2
Getting a different error nearly every time.
Cannot access part because parent package was closed.
Cannot access a closed stream
Store must be open for this operation.
What gives? I ca...
Hi Simon,
I see that you shared that screen, but I am not able to find a case associated with your name. Could it be under a different name or different email address? You would have received a confirmation email from Support@articulate.com and you'd want to check your junk/spam folder for it. If for some reason you didn't receive the email, it seems the case submission did not go through - and it may be easier to email the information to the aforementioned email address directly as that will generate a new case.
Hi Ashley
I'll try emailing support directly tomorrow.
Best wishes
Simon
