Forum Discussion
Project won't save - Storyline 2
Getting a different error nearly every time.
Cannot access part because parent package was closed.
Cannot access a closed stream
Store must be open for this operation.
What gives? I ca...
Hi Michael!
Based on your description, and to re-iterate what Justin shared previously, it sounds as if you have confirmed some of the common themes that we are seeing.
That being said:
Could you send us 3 things:
- The SL2 .story project file that is giving you problems.
- The backed-up SL1 .story project file before it was upgraded to SL2.
- A set of Storyline 2 Error Logs.
Hi Leslie,
FYI: Micheal Grady and I are working on this project together. I did send the SL2.story project file and is attached to Case Number: 00437091.
The only problem is that when I ran the "SLLogZip.bat file" from the "How to Upload Articulate Storyline 2 Error Logs to Articulate Support" there was no "ArticulateLogFiles.zip" file on my desktop as it stated in the dialogue box. I've checked my desktop a few times since that process thinking it may take a while....that file is a no show.
