Forum Discussion
AshleyT-Pollard
Staff
Hi Max,
Thanks for confirming you already did the repair. What browser are you using to try to upload to the support site? I haven't heard of any issues today - so I'd recommend trying from a different browser and ensuring that there aren't any security settings that would prevent you from uploading information. Also, you can proceed with the case without sharing the screenshot right away and once the case is opened our team will be able to connect with you and share a link where you could upload the files directly.
MaxLaboy
10 years agoCommunity Member
I actually have 2 cases open for the same issue.