Forum Discussion
AshleyT-Pollard
10 years agoStaff
Hi Annette,
A number of the issues detailed in this thread were fixed in Update 4 of Storyline in regards to project files that could not be saved as you'll see here. There are also directions there on how to purge the temp files, which may be something you'd want to look into and double check that you have update 4. You can click on the Help tab -> About Articulate Storyline to see your settings. Storyline will only check for the updates when opened and connected to the internet.
I haven't seen that error message before, so if you continue to see if after looking into the above I'd like to ask if you could share a screenshot of the error and a copy of the imported PPT file or the SL2 file as it saved (if you have any saved copy of it).