Forum Discussion
LeslieMcKerchie
10 years agoStaff
Hi Barb! Sorry to hear that. Can you update on the troubleshooting that you have gone through? There is helpful information shared above and you are welcome to work with our support team as well.
- BarbErfurt110 years agoCommunity Member
None. Fortunately, I had a backup copy of my project, which I moved into
my desktop (from an external hard drive) and which operated properly. I
just wanted to report that I had this experience in case it mattered in
some way as you investigate the issue. Incidentally, before the failure to
save was the failure of the full project to preview. Hope you get it
solved. Clearly, a lot of people are losing weeks worth of time. I was
lucky that I only lost about 5 hours worth.