Forum Discussion
Two members of my staff have received this error more than once as well. It seems to keep happening on the same computers and the same projects once it starts. It also happens to projects that we have saved awhile ago. One of the notes above says it happens more often with files created in Storyline 1 that have been updated but it has also happened with new files that we have created in Storyline 2. We also get errors telling us there is not enough space when working on our computer locally as recommended.
We are considering switching to another product because it seems like both these issues have been reported by numerous people and no updates have been made and no one seems to be getting anywhere with tech support. We have sent files in and I have just opened another case and will send the file if we are indeed ever able to send it. We need to have a program we can count on and this is such a loss to us since we actually like working with it. Now our team will need to learn a whole new program costing us even more time in addition to the work we have lost.