Forum Discussion
Publish to Word not working since I updated to Office 365
- 4 months ago
Hello everyone, 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the new features we’ve included is:
- Enhance security when publishing courses to Microsoft Word, which now supports the modern DOCX file format
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
I'm having the same issue. What Windows update is needed?
- KatieRiggio5 years agoStaff
Hi Keli,
Thanks for writing in. I'm happy to lend a hand!
In Stephanie's scenario: It looks like there were permission issues on the computer with Storyline accessing Microsoft Office, where updating Windows to this build likely helped.
A few clarifying questions to help us find a fix for you:
- Have you had trouble publishing to Word previously, or is this recent?
- Could you check your Windows machine for any pending updates and update to the current version? Here's how.