Forum Discussion
Published content won't open
I have been working on this project in Storyline 360 for week and each I have been publishing it regularly to see how its coming out. I have not had any issues until today. This time when I click view or open the file is not opening. It starts to load and goes on and on. The same happens if try opening the saved story_html5. My saved old published html files are opening in seconds. Any ideas how I can fix this? The file is attached.
15 Replies
Hi Joe,
Thanks a lot for reaching out, I tried importing the slides into a blank file and now it works! Thanks a lot for your speedy and kind suggestion, much appreciated!
A very nice weekend to you!
Best, Chi Le.
I have been having the same issue as above. I create a whole course in storyline and then wanted to export modules individually and so was copying slides into a new project and when this was uploaded into my LMS each module was getting stuck each time on the second slide. The only way to fix this seemed to be if I went back to the original project and then deleted all the slides not related to the specific module I wanted to upload and then saved this as a new project. I'm wondering if maybe there is some kind of bug with copied slides?
Hi Grace,
Happy to check this for you!
Copying/importing content across projects shouldn't be an issue as long as you're working locally when doing so. If your course is getting stuck on one of the slides, please share a copy of your project file here or in private by opening a support case for testing. We'll delete it afterwards!
