Forum Discussion
Published Issue for Chrome and Microsoft Edge. HELP!
I posted this in another related post, but to raise awareness, I am also posting here since it seems to be the same issue as this. We are also experiencing this issue with many of our courses. This is causing many of our video and audio assets within longer courses to fail to load and playback. This is obviously a MAJOR issue. @Articulate, are you looking into an update to address this? While the problem is Chromium putting a limit on WebMediaPlayer instances, we cannot wait until they either revert or increase this limit.
It looks like either the loading of media files needs addressed, or older/unused instances of WebMediaPlayer need to be correctly removed; there is no reason that more than 75 WebMediaPlayer instances should be reached just by loading the 1st slide of a course which only has 1 video per slide. My only guess is that perhaps Storyline is creating WebMediaPlayer instances for ALL media files upon course load; if so, is there anyway to change or suppress this from happening?
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