Forum Discussion
Publishing comments made in Storyline 360 to Review 360.
- 23 days ago
Hi AaronS1,
I'm happy to jump back in here!
Review 360 items are tied to the Articulate 360 account that publishes them, and currently there isn’t a way to transfer or share publishing ownership between individual accounts. Because of that, teams usually do one of the following:- Have the original publisher republish updates so all comments stay in the same Review link.
- Republish from another user’s account if ownership changes. This will create a new Review item and link tied to that user.
If you're on a Teams subscription, you can share publishing ownership among team members by using shared team folders in Review 360. You can check out how they works, here, and let us know if you have any questions!
Hi StevenBenassi,
Thank you for your reply. The support case is a separate issue involving a colleague (who does not have an Articulate 360 license) having some of their Review 360 comments disappear after hitting the "Post" button. This is on a different project than the one listed above and involves an issue with comments entered in Review 360 rather than in Storyline 360.
I still have the question from my reply above: "Is there a way for team members with their own individual Articulate 360 licenses/accounts to share publishing ownership?"
Or is the solution to immediately publish a Storyline 360 project when a different licensed Articulate 360 user picks up a project from another licensed user, so that Storyline 360 comments may be saved with a new corresponding Review 360 publication?
Hi AaronS1,
I'm happy to jump back in here!
Review 360 items are tied to the Articulate 360 account that publishes them, and currently there isn’t a way to transfer or share publishing ownership between individual accounts. Because of that, teams usually do one of the following:
- Have the original publisher republish updates so all comments stay in the same Review link.
- Republish from another user’s account if ownership changes. This will create a new Review item and link tied to that user.
If you're on a Teams subscription, you can share publishing ownership among team members by using shared team folders in Review 360. You can check out how they works, here, and let us know if you have any questions!