Forum Discussion
Publishing takes forever
Hi,
lately, when I publish a storyline 360 project as video, it takes forever (well, I timed it takes over 30 min for a video of 2-3 min).
Did anything change? I'm working with Storyline for ye...
Hello Michele!
I'm happy to help! We don't have separate settings when publishing a Storyline course while using a virtual machine. I'm currently running Parallels as well, and I haven't run into any publishing issues. I've attached a project that I just published to Review 360. It took 15 seconds to publish. Do you mind publishing it on your end and letting me know how long it took to publish to Review 360?
Hi Lauren,
Your file did upload for me, and it took 5 minutes and 36 seconds to publish. I am currently at 195mbps upload speed (274 mbps downlod). So I don't feel its a connection issue. For more complex modules they are taking up to an hour to upload. Any ideas?
Thanks for those extra details, Michele!
If you continue to experience slow publishing times on Storyline 360 Build 3.54.25674.0 (verify by going to the Help tab, then click About Storyline), I encourage you to connect with one of our support engineers here as the next step, so they can help determine a cause. They'll reach out shortly after!
